- The Affluent Factor
- Posts
- Edition 24018
Edition 24018
Brace Yourself, Legal Teams Calling Your Past Clients, and Here's Your Game Plan
In today's crucial newsletter, we dive into the brewing legal storm in real estate. With lawyers targeting your past clients over potential commission overpayments, we lay out a proactive game plan for Realtors and Brokers. From acknowledging the issue to reinforcing value, we’re guiding you through staying ahead of the curve. Plus, get insights on the industry's shift towards financing buyer's agent fees and a fun trivia linking real estate to the TV show "Suits." Stay informed, adaptable, and ready to lead in these changing times.
Your Daily Dose
Brace Yourself, Realtors: The Legal Storm is Coming, and Here's Your Game Plan
Hey everyone, Tommy Bullock here, and today we're diving into something serious that's about to shake up the real estate world. Listen up, because this is crucial: lawyers and their legal teams are gearing up to reach out to your past clients with a message that could turn your business upside down.
They're going to be saying things like, "Did you sell your home within the last five years through a real estate agent? You likely overpaid by thousands of dollars in real estate broker commission. You could be entitled to reimbursement for price-fixing." This is not a drill. Facebook ads, radio spots, TV commercials, direct mail, phone calls – they're all going to be targeting your past clients. It's not a storm brewing on the horizon, it’s already here and you need to be ready.
Step 1: Acknowledge and Educate
First things first, don't bury your head in the sand. Acknowledge this is happening. Ignorance is not bliss here; it's a one-way ticket to losing client trust. Start by educating yourself on these lawsuits and the claims being made. You can't address what you don't understand.
Step 2: Proactive Communication
Next, it's time to get proactive. Reach out to your past clients before these ads do. Send out an email, a newsletter, or even better, make a phone call. Let them know that these claims are out there, and while some may have merit, many are opportunistic. Remind them of the value you provided when you worked together. Transparency is key.
Step 3: Offer Clarity and Support
Be the voice of reason. Offer to help them understand the implications of these lawsuits. If they have questions, be ready to answer them or direct them to someone who can. This is about providing value, not just selling a service.
Remember, it's not just about weathering the storm; it's about learning how to dance in the rain. Let's get it!
Step 4: Reinforce Your Value
Remind them why they chose you in the first place. Talk about your commitment to fair pricing and ethical practices. Share stories of how you've gone above and beyond for your clients. This isn't about being defensive; it's about reinforcing the value you bring to the table.
Step 5: Stay Informed and Adaptable
This situation is fluid, and new developments will come up. Stay informed. Subscribe to industry newsletters, follow relevant legal cases, and be prepared to adapt your approach as new information comes to light.
Step 6: Build a Community
Finally, remember the power of community. Encourage your clients to share their positive experiences with you on social media or through word-of-mouth. A strong, supportive community can be your best defense against a tide of negative publicity.
Conclusion: Be the Calm in the Storm
In the end, it's about being the calm in the storm. These legal challenges are going to create waves, but if you handle this right, you can come out stronger on the other side. Be honest, be proactive, and most importantly, be the trusted advisor your clients need during these turbulent times.
"Leaders aren't defined by market tranquility, but by their ability to navigate the storm. In the face of legal challenges and industry shifts, true leaders stand up, educate themselves, and proactively guide their clients and teams with integrity and foresight. Remember, the greatest captains are not made in calm seas but in the turbulent waters of change and challenge."
~Tommy Bullock
Leveraging Leadership: The Critical Role of Brokers and the Power of Teamwork
Now, let's talk about the pivotal role of brokers in this scenario and the importance of agents reaching out to them.
As an agent, it's crucial to tap into the wisdom and guidance of your broker. These are uncharted waters, and your broker can be your compass. Brokers, it's time to step up and lead the charge. Hold meetings, provide resources, and offer counsel to your agents. This isn't just a potential crisis; it's an opportunity to strengthen the bond with your team and reinforce your leadership.
Brokers, you need to address this head-on with your agents. Organize training sessions, bring in legal experts if necessary, and create a space for open dialogue. Equip your agents with the knowledge and tools they need to handle these conversations confidently. Remember, your agents look to you for direction in times of uncertainty. Your proactive approach can not only help navigate this storm but also foster a sense of unity and resilience within your team.
In essence, this is a call to action for both agents and brokers. Agents, reach out to your brokers for guidance; brokers, provide the leadership and support your team needs. Together, you can turn this challenge into a testament to your professionalism, integrity, and commitment to your clients. Remember, in the real estate world, teamwork isn't just a strategy; it's the backbone of success. Let's unite, face this head-on, and emerge stronger than ever. Let's go get it!
Every Case We Know About So Far
In the high-stakes world of real estate, a new game is being played, and it's not for the faint of heart. It's a world where lawyers, like sharks smelling blood in the water, are circling their next big payday.
And the bait? A second wave of 'me too' mentality, but this time it's not Hollywood we're talking about – it's real estate.
Let's cut to the chase. We're witnessing an onslaught of lawsuits across the nation, targeting the big players in real estate for alleged price-fixing in broker commissions. It's a feeding frenzy for litigation lawyers, and the stakes are sky-high.
The Lineup of Legal Battles:
Sitzer/Burnett (Missouri) - Plaintiffs are taking on the National Association of Realtors (NAR), Keller Williams, Anywhere, RE/MAX, and HomeServices of America. The claim? Violating federal antitrust law by enforcing a rule to inflate commissions.
Moehrl (20 MLSs Nationwide) - Here, the NAR and the four largest national real estate broker franchisors are accused of violating the Sherman Antitrust Act by increasing seller costs through commission sharing.
Gibson (Missouri) - This case involves Compass, eXp World Holdings, Redfin, Weichert Realtors, United Real Estate, Howard Hanna Real Estate, Douglas Elliman, and the NAR, all accused of conspiring to inflate real estate agent commissions.
Batton 1 & 2 - These lawsuits flip the script, with home buyers as plaintiffs alleging inflated costs due to the cooperative compensation rule.
March (New York) - Targeting the Real Estate Board of New York and 26 real estate companies for violating state and federal antitrust laws.
Burton (South Carolina) - Here, NAR and Keller Williams are accused of conspiring to impose anti-competitive restraints on home sellers.
Nosalek (MLS PIN) - This case alleges that MLS Property Information Network adopted policies similar to NAR's, requiring listing brokers to offer compensation to buyer agents.
DOJ v. NAR - A heavyweight battle where the Department of Justice is reopening an investigation into NAR's policies.
QJ Team (Texas) - Texas Realtor associations, brokerages, and teams are accused of conspiring to inflate commissions.
Deits vs Rocket Mortgage (Arizona) - A case about unsolicited telemarketing calls, but it's part of the larger narrative.
Phillips (Georgia) - Targeting both local and national real estate companies for a conspiracy to inflate agent commissions.
Spring Way (Pennsylvania) - Similar to Phillips, but focusing on West Penn MLS and several local brokerages.
Parker (Florida) - Another antitrust lawsuit, this time in the Sunshine State.
Grace (California) - A class-action lawsuit filed in the Northern District of California.
Martin (Texas) - Over 40 brokerages and real estate associations are named in this Texas-sized legal showdown.
Umpa (Nationwide) - A class action representing U.S. home sellers against the NAR and more than a dozen brokerages.
Tuccori (Illinois) - Focusing on At World Properties and the alleged collusion within the real estate industry.
Friedman (New York) - Targeting major residential real estate firms for antitrust conspiracy.
Masiello (Arizona) - Another case against the Arizona Association of Realtors and several other associations and brokerages.
Whaley (Nevada) - Focusing on NAR's Participation Rule and its alleged violation of federal antitrust law and the Nevada Deceptive Trade Practices Act.
Fierro (California) - A comprehensive lawsuit naming 36 defendants, including the NAR.
In this high-stakes legal poker game, the pot is enormous, and the players are many. Each lawsuit, a card played in the hopes of a winning hand. But remember, in the world of high-stakes litigation, it's not just about the cards you're dealt – it's about how you play them. And in this game, the house doesn't always win.
A Seismic Shift in the Real Estate Industry
I'm someone who's always on the lookout for game-changing trends in business and technology, I recently had some eye-opening conversations with key members of top wholesale mortgage lenders.
Speaking on the condition of anonymity – they didn't have clearance to go on record – they shared insights that could signal a seismic shift in the real estate industry. We're talking about a move that could revolutionize how we think about buying homes: the potential for mortgage companies to start financing buyer's agent fees, treating them similarly to other closing costs.
We're standing at the precipice of a major shift, driven by the flurry of commission lawsuits sweeping through the industry. These legal battles are not just courtroom drama; they're catalysts for change, signaling a move towards financing buyer's agent fees through mortgages, much like other closing costs. This isn't a distant possibility – it's on the verge of becoming a reality.
For Realtors, this shift could be a game-changer. The traditional model, where seller pays your fees, has worked for decades. But let's face it, the landscape is changing. These lawsuits are challenging the status quo, and the industry needs to adapt. By rolling agent fees into mortgage financing, we're looking at a more streamlined, transparent transaction process. This could mean a more stable income for you, less haggling over fees, and more time focusing on what you do best – closing deals and serving clients. However, the “fees” will most likely be capped at some level, so be ready for that.
Mortgage Brokers, this could be your time to shine. Offering mortgages that include buyer's agent fees could set you apart in a crowded market. It's an innovative solution that responds to the evolving needs of homebuyers, and it positions you as a forward-thinking leader in the industry. This is about more than just competitive advantage; it's about responding to a market in flux and being part of a solution that benefits everyone involved in a real estate transaction.
But let's not gloss over the challenges. Integrating agent fees into mortgage financing isn't a simple switch. It requires navigating regulatory changes and rethinking long-standing industry practices. However, in the face of these commission lawsuits, it's clear that the industry is ready for transformation. And in business, as you all know, adaptability is key to survival and success.
So, Realtors and Mortgage Brokers, gear up. The way we've been doing things is about to change, and it's thanks to the pressure these commission lawsuits are applying. It's a wake-up call for the industry, and it's bringing a more accessible, transparent, and efficient real estate market. For those of you ready to embrace this change, the opportunities are vast. We're on the brink of a new era in real estate, and it's time to lead the charge. Let's do this!
Nuggets of Nonsense
I’m a huge fan of the show “Suits" and often marvel at the stunning office spaces featured in the show, but did you know that the set design was inspired by a real-life architectural marvel?
The show's sleek, glass-walled law firm offices were influenced by the design of the iconic Lever House in New York City. Built in 1952, the Lever House was one of the first glass-walled office buildings in the city and is a landmark example of the International Style of architecture. This building revolutionized the aesthetics of office spaces and influenced the modern, sophisticated look that "Suits" is known for.
While "Suits" is set in the high-powered legal world of New York City, did you know that the majority of the show was actually filmed in Toronto, Canada? The Toronto-Dominion Centre, a prominent and modernist office complex in downtown Toronto, served as the exterior of the show's fictional law firm, Pearson Hardman (later Pearson Specter and Pearson Specter Litt). This choice highlights the versatility and appeal of Toronto's real estate for filmmakers needing to replicate New York's iconic skyline and streetscapes.
And here's a fun fact about one of its stars: Meghan Markle, who played Rachel Zane, had a unique connection to the real estate world before her acting career took off and even before she became a member of the British Royal Family. Before her rise to fame, Meghan worked as a freelance calligrapher. One of her clients was none other than the renowned real estate company, Dolce & Gabbana, for whom she did calligraphy for celebrity correspondence. From crafting elegant script for a luxury brand to portraying a paralegal on "Suits," Meghan's journey has been as diverse as it has been remarkable!
READ DAILY BY 40,000+ REALTORS, LOAN ORIGINATORS & INDUSTRY PROS
Reply